News release overview
Hitachi develops multi-agent debriefing technology to strengthen on-site capabilities
Integrated into a physical AI orchestration system centered on Naivy to support the co-evolution of workers, AI, and robots
Tokyo, May 20, 2026 - Hitachi, Ltd. (TSE:6501, "Hitachi") has developed a multi-agent debriefing technology that enables knowledge gained by workers, AI, and robots in the field to be utilized across entire organizations. While the use of AI agents and robots is expanding at worksites, responses to unexpected situations still rely heavily on the experience and judgment of skilled workers. The technology facilitates post-task reflection through dialogue with multiple AI systems, using the worker’s "why" (reasoning and rationale) as the starting point to identify the causal relationships behind decisions. By helping workers reach the state where they can explain the reasoning behind their decisions in their own words, the technology not only enhances autonomy and practical problem-solving capabilities but also transforms individual experience into knowledge that can be shared and applied across the organization.
In addition, by integrating the technology into the physical AI orchestration system*1 centered on the next-generation AI agent Frontline Coordinator - Naivy*2 (hereinafter "Naivy"), Hitachi aims to help improve safety, boost productivity, and strengthen on-site capabilities to handle unexpected situations. The system integrates field data and domain knowledge into a comprehensive package featuring knowledge enhancement support to consolidate experience into organizational knowledge, alongside task execution support to assist work operations. Through this framework, the system creates new value by enabling collaboration among AI, robots, and workers, thereby facilitating human-AI co-evolution (Figure 1).
Going forward, Hitachi will validate the effectiveness of the technology and system through proof-of-concept trials with customers and expand its scope of application. Naivy will be deployed as part of HMAX Industry, Hitachi’s suite of next-generation industrial solutions, and the newly developed technology will serve as one of its core technologies. Through these efforts, Hitachi will contribute to the sustainable operation of industrial sites and social infrastructure, including electric power and railway systems, while advancing workforce development and skill transfer.
Figure 1. Conceptual overview of the physical AI orchestration system centered on Naivy
*1. A framework that coordinates, integrates, and manages multiple AI models, tools, and systems to autonomously collaborate in addressing complex challenges that are difficult for a single system to solve independently. Naivy leverages metaverse environments and groups of AI agents to achieve advanced collaboration between physical AI systems, which are responsible for concrete on-site actions such as robot control and automated operation of various equipment and devices, and workers and supervisors in the field.
*2. Hitachi develops "Frontline Coordinator – Naivy" as a next-generation AI agent that helps alleviate the psychological burden on frontline workers and enhance work efficiency : Hitachi Global
Note: "Naivy" is a product/service name used in Japan.
